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FAQs
Are covers washable?
sofa-sacks are spot clean only as they are direct fill products. If you would like to purchase additional covers those are available in our accessories section and we offer very competitive prices for new covers.
How fast do sofa-sacks ship?
Most orders ship out same day but could take up to one to two business days. Due to the weight of these products shipping time usually takes 1-5 days to arrive with UPS Ground.
Do you have a return policy?
You have 30 days to return your sofa-sacks if you are not satisfied. You are responsible for return shipping arrangements and cost.
What is the sofa-sacks Warranty?
sofa-sacks have a 1 year warranty which covers the cover against any manufacturing defects. Please contact us for a warranty claim and we will get you taken care of. Note the warranty does not cover damage due to misuse or pet damage.
What locations do you ship?
Due to the size/weight of the products we are only able to ship to the contiguous 48 states (excludes Hawaii/Alaska) Our products are very large/heavy and can only ship via UPS Ground.
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