Privacy Policy

Effective Date: 2025-01-01

At sofa-sacks, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of personal information from you when you visit or make a purchase through our website:

• Contact information: name, email address, phone number, shipping and billing address

• Payment information: credit/debit card details and billing data (processed securely via third-party payment processors)

• Account information: username, password, and other registration details

• Order history and preferences

• Device and browsing data: IP address, browser type, time zone, referring URLs, and interaction data via cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding your account, orders, or customer service inquiries

• Improve our website, products, and customer experience

• Send you marketing and promotional messages (only if you’ve opted in)

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted partners in the following cases:

• Service providers who assist with payment processing, order fulfillment, shipping, and analytics

• Compliance with law enforcement or legal requirements

• Business transfers in the event of a merger, acquisition, or sale of company assets

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encrypted payment processing, secure servers, and regular site monitoring.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing communications at any time

• Disable cookies in your browser settings (though this may affect your shopping experience)

• Request information on how we use and share your data

To exercise these rights, please contact us using the email provided below.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware that we have collected such data, we will delete it immediately.

7. Third-Party Links

Our website may contain links to other websites or services that are not operated by sofa-sacks. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. Your continued use of the site after changes are posted constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please don’t hesitate to reach out:

📧 [email protected]

We’re here to help and ensure your privacy is respected.